Frequently Asked Questions

Your Trusted Taxi in Cádiz: Frequently Asked Questions about CadizTaxi Service

Do I need to pay for the taxi reservation in advance? No, payment for the services provided by our taxis is always made at the end of each trip to the driver.

How far in advance should I book my taxi? We recommend booking your taxi at least 24 hours in advance to avoid any availability issues.

Besides transfers to or from the airports of Jerez, Seville, Málaga, and Gibraltar, can I book other types of trips? Yes, for example, for an excursion or another type of trip, feel free to contact us. We will inform you about the most interesting routes and places you can visit in Cádiz and its province.

How can I know the cost of the taxi trip? The costs of transfers and routes are detailed, with no additional charges. The price applied is according to the tariff, depending on whether it is a daytime, nighttime, holiday, or weekend service.

What is the maximum number of passengers in the vehicle? The maximum number of passengers in our taxis is 4 people. If there is a child or baby, they count as 1 adult seat, as traffic regulations prohibit carrying children sitting on an adult’s lap.

Where will the taxi drop me off at the destination? At the very door of the chosen destination, whether it is a hotel, apartment, or private villa, as it is a door-to-door service in Cádiz.

Is the taxi transfer private? Yes, the taxi trip is not shared with any other client, except with the companions you decide.

Do I have to pay any additional cost for the child car seat service? No, it is a completely free additional service included in our services.

Do I need to specify the number of pieces of luggage? It is highly recommended to specify it in detail in the luggage section of the taxi service reservation form.

How can I know the duration of the taxi trip? You can consult it directly with Cadiz Travel Taxi in the contact area, or…

What is the recommended pick-up time? From Cadiz Travel Taxi, if you consult us, we can recommend times before the scheduled departure time of your flight. Generally, it is advisable to be at the airport 2 hours before the scheduled time for your flight, due to the strict security controls at airports, and add the travel time to the airport.

ONCE THE RESERVATION IS MADE

How long can it take to respond to my taxi reservation request? Online reservations are only made approximately 24 hours before the time of your taxi reservation. The airport taxi service will not be confirmed until you receive a phone call or an email confirmation from Cadiz Travel Taxi. If you do not receive a response from our taxi service, due to the email being rejected for reasons beyond our control (spam), do not hesitate to contact us directly…

Is it possible to make a last-minute reservation by calling directly to… The last-minute service depends on the availability of taxis at that time.

Can I cancel the taxi reservation once confirmed? Yes, by notifying in advance. There will be no penalty or cost for the taxi service on our part.

TAXI PICK-UP AT THE AIRPORT

Where should I go once I have collected my luggage? You should go to the arrivals meeting point at the airport, where you will find your taxi driver with a sign with your name written on it. If for any reason you do not find your driver, do not hesitate to contact us…

In case of a flight delay, we have detailed information about the flight status. We monitor the flight number through an application connected to the flight information provided by the airport itself. It will only be necessary to notify us in case of flight cancellation so that we can have the new flight number assigned and/or modify the time of your transfer if this is your case. Or notify us of the cancellation of the taxi reservation if you finally cannot fly to the airport. In any case, none of these circumstances will incur additional costs.

RETURN TO THE AIRPORT

Is the pick-up punctual? Our taxis are always punctual at the time and pick-up point indicated in our reservation form. However, a delay beyond our control could occur due to traffic volume, route diversion due to construction, or a traffic accident.

Is it necessary to confirm the pick-up time? It will not be necessary for the client to reconfirm the pick-up time unless the client wants to modify it after making the taxi reservation. In that case, you can do so by contacting…

If I have not booked the return transfer, can I book the return trip by taxi? Yes, as long as it is at least 24 hours in advance to avoid possible availability issues with our taxis.

AFTER YOUR TAXI TRIP

I forgot something in the vehicle. What should I do? Contact us as soon as possible to have a better chance of finding it, as it is a service offered to many users.

Do you want to comment on our service? You can leave your opinion or suggestion at our address taxi@.es If you have any questions or concerns, contact us.